On-Site Concierge

No request is too mundane or too extravagant for the seasoned concierge team at Four Seasons Resort Maui. With 25 concierges on staff, six of whom are members of the elite Les Clefs d’Or concierge association, the Resort's concierge is ready to customize an itinerary for you, including anything from island activities on Maui to fine-dining recommendations to a once-in-a-lifetime Unforgettable Experience.
Hours
Every day | 6:00 am – 11:00 pm HST |
The Team
Chief Concierge Sam
Start Year at Four Seasons Maui: 2011
Concierge Specialty: “I enjoy challenging my team to push the envelope – to not only meet our guests' expectations, but to exceed them on a consistent basis. I feel fortunate to lead a staff of such seasoned professionals, all of whom possess true service passion and the understanding of how important our role is to the guest experience.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1051_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Dawn
Start Year at Four Seasons Maui: 1995
Concierge Specialty: “Being a proud mother, I love helping our guests plan family vacations that are special for every family member – especially our littlest guests.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1061_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Amanda
Start Year at Four Seasons: 2008
Favourite Island Activity: “I think everyone should experience a scooter snorkel (or scooter dive) with Maui Undersea Adventures, our in-house water specialists. A handheld motor effortlessly propels you through the water as you take in the stunning coral and marine life fronting the Resort.”
Karen
Start Year at Four Seasons Maui: 1994
Favourite Restaurant Outside of Four Seasons Maui: “Lahaina Grill for its award-winning service and delicious cuisine. I have never had anything but an exceptional dish there, and they remain at the top of the Maui food scene year after year.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1049_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Wendy
Start Year at Four Seasons Maui: 2011
Best Hidden Gem on Maui: “Historically, King’s Trail was used by Hawaiian royalty and encircled the entire island. Although most of the trail is now covered with roadways, there are still some parts that are accessible.”
Andrea
Start Year at Four Seasons: 2005
Concierge Specialty: Being born and raised on Maui, I share a special connection to the island. I take every chance I get to show our guests an authentic Maui experience.
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1042_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Kyra
Start Year at Four Seasons Maui: 2010
Favourite Island Activity: “A sunset sail aboard the beautiful Ali'i Nui. There is no better place to catch a sunset than out on the open water. The boat is pristine and the staff is among the warmest on the water.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1058_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Rowena
Start Year at Four Seasons Maui: 2005
Best Hidden Gem on Maui: “The Club Floor at Four Seasons Resort Maui! The majority of our guests come back year after year, and we consider them family.”
Lynn
Start Year at Four Seasons Maui: 2006
Concierge Specialty: “I know how hard our guests work to get to Maui, and I want to do anything I can to make their stay truly special. I have a passion for adding memorable touches to whatever occasion brings them here.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1041_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Pat
Start Year at Four Seasons Maui: 1997
Favourite Island Activity: “There is nowhere better to surf than right here on Maui. From complete beginners to advanced surfers, there is a beach on Maui that’s perfect for anyone!”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1054_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Jiji
Start Year at Four Seasons Maui: 2002
Best Hidden Gem on Maui: “Haleakala before sunrise. The stargazing is unbelievable.”
Tina
Start Year at Four Seasons Maui: 2006
Concierge Specialty: “Being a vegetarian, I love to seek out the best vegetarian dishes on the island and share my finds with our guests.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1057_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Reiko
Start Year at Four Seasons Maui: 1995
Favourite Island Activity: “Not only is Maui home to some of the best golf courses in the world, the courses offer some of the most stunning views on the island.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1044_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Tracie
Start Year at Four Seasons Maui: 2010
Favourite Restaurant Outside of Four Seasons Maui: “Mala Ocean Tavern in Lahaina. The oceanfront location paired with an inventive menu makes this a favourite recommendation for my guests.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1040_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Yuki
Start Year at Four Seasons Maui: 2008
Favourite Island Activity: “The 5-Line Zip Tour with Piiholo Ranch Adventures. The scenery, friendly and knowledgeable staff and exhilarating last zip make this my top pick.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1078_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Shauna
Start Year at Four Seasons: 1991
Best Hidden Gem on Maui: "Hosmer Grove, located at 7000 feet in elevation on your way to Haleakala. The hiking trails offer some of the best native bird-watching on Maui."
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1060_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Amy
Start Year at Four Seasons Maui: 2003
Best Hidden Gem on Maui: “The heart-shaped rock at Nakalele Point. I love to take family and friends here for an adorable photo op.”
![[Accommodation image]](/content/dam/fourseasons/images/web/MAU/MAU_1059_aspect-square.jpg/jcr:content/renditions/cq5dam.thumbnail.319.319.png)
Kimberley
Start Year at Four Seasons Maui: 1992
Favourite Island Activity: “Getting a bird’s-eye view of Hana and Halekala on a helicopter tour and then enjoying the North Shore on land – stopping for lunch at Mama’s Fish House and strolling through picturesque Paia Town.”